Medanta Gurgaon Why Medanta Hospital Gurugram is Ranked #1 in India (2026) If you are a local resident or an international traveler in search of world-class medical care, then you have arrived at the holy grail — Medanta – The Medicity in Gurgaon, India. Founded by the legendary heart surgeon Dr. Naresh Trehan, this 43-acre “medical city” aims to be a one-stop solution for the most complicated health issues.
The Impact of Quality: Rankings and Programs
Medanta Hospital Gurgaon has been ranked as the #1 Private Hospital in India for seven years running (Newsweek’s World’s Best Hospitals 2026). It is one of the very few Indian institutions to make it to top 150 consistently on global parameters.
Accreditation: Joint Commission International (JCI), NABH and NABL.
Scale: More than 1300 beds,268+ICU Beds,40 hi-tech operation theatres
Hospitals within a hospital: Each floor can cater to one specialized field or another providing them the autonomy as an independent institute yet becoming part of the behemoth that is the mother campus.
Centers of Excellence
Medanta is a hospital; it’s also a collection of specialized institutes. Their multidisciplinary approach means that if a patient has heart problems complicated by kidney issues, experts from both departments collaborate on one plan.
Key Institutes:
Heart Institute: With Dr. Naresh Trehan at the helm, it performs thousands of bypass and robotic heart surgeries every year.
City of Hope National Medical Center: CyberKnife (robotic radiosurgery) and sophisticated radiation therapy that can achieve accuracy with a margin of error less than a millimeter when it comes to hitting tumors.
Liver & Kidney Transplant: Among the busiest transplant programs in the world, with landmark procedures such as the “Triple Swap” liver transplant.
Bone & Joint: Robotic-assisted knee and hip replacements for quicker recovery.
Neurosciences: Emphasis on deep brain stimulation (DBS) and complex spinal procedures.
Cutting-Edge Technology in 2026
We continue to be pioneers of medical innovation by incorporating AI and robotics into day-to-day care at Medanta:
Da Vinci Robotic System: For minimally invasive surgeries in gynecology, oncology and urology.
AI-Diagnoses: Analyzing radiology scans and pathology reports through AI to detect diseases in their earlier stage.
e-ICU: A remote command center that enables Medanta’s senior intensivists to monitor critically ill patients in real time across rural locations.
The International Patient Experience
Medanta Hospital is an internationally recognized point for medical tourism attracting patients from across the globe (over 130 countries). Their dedicated International Patient Service (IPS) provides a “buddy system” for an adventure without co-pays:
| Service | Details |
| Visa Assistance | Documentation and invitation letters for medical visas. |
| Language Support | Full-time interpreters for Arabic, Russian, French, and more. |
| Logistics | Airport pick-up/drop-off and local guesthouse arrangements. |
| Dietary Needs | Specialized kitchens serving international cuisines (Middle Eastern, Continental, etc.). |
Patient-Centric Facilities
The campus was designed for comfort, eschewing the “sterile” ambiance of traditional hospitals.
Medanta Labs: At-home sample collection with rapid diagnostics.
Tele Medicine – Video consultations for post-op follow-ups, wanted especially by outstation patients.December 3, 202012:33 pm December 10, 2019468
Retail & Wellness: Pharmacies, cafes and waiting lounges that seem more like a contemporary airport terminal than a clinic.
Practical Information for Visitors
Address: CH Baktawar Singh Road, Sector 38, Gurugram, Haryana.
Contact: +91-88000-01068 (General Enquiry) / 1068 (Emergency).
The “Medanta App” is the fastest way to book appointments, view reports and consult doctors online.
Pro Tip: If you are a first-time visitor try to arrive 30 minutes early. The campus is huge, and it can take a few minutes of wandering to find the appropriate registration desk for your department.
General & Visiting Information
What time can people come to visit the patients?
IPD (In-Patient) Wards: 8:00 A.M. – 9:00 A.M., 12:30 P.M. – 1:30 P.M., and 5:00 P.M. – 7:00 P.M.
ICU Guidelines: Restricted visits, strictly enforced. Usually, only one attendant is permitted during the designated slots (typically 5 PM – 7 PM), and you are required to wear protective gear provided by the hospital (head/shoe covers).
Is parking available on-site? Yes: Medanta does have multi-level parking. It’s wheelchair accessible, and there is usually valet service for a fee at the main entrance.
Do they have food facilities for the public? Yes, there’s a big food court with many different cuisines (Indian, Continental and Healthy) as well as cafes such as Costa Coffee or Starbucks on the premises.
Appointments & Admission
How do I book an appointment?
Online: Through the Medanta e Clinic website or mobile app.
Phone: Central helpline — +91-88000-01068
Telemedicine: If you cannot visit Gurgaon, you can book video consultations via the app.
Which documents are needed for admission? You should carry:
A government ID (Aadhar, Passport or DL)
Any other prior medical records, radiographs (X-rays) and MRIs on CDs.
Insurance/TPA card and pre-authorization form (if applicable).
Insurance & Payments
What are the accepted insurance providers (TPAs)? Medanta Hospital has tie ups with almost all the leading Indian and international insurance agencies, some of these providers are:
Domestic- Star Health, HDFC ERGO, ICICI Lombard, Niva Bupa, TATA AIG and Bajaj Allianz.
International: Cigna, Aetna, Bupa and other government-funded panels (CGHS, ECHS).
(NOTE Always confirm cashless tie-ups with the “Insurance Desk” on the ground floor.)
What will rooms cost, estimated?
General Ward: ₹2,000 – 5,000 per day.
Semi-Private/Private Room: ₹8,000 – ₹15,000 per day
Deluxe/Suite: ₹20,000+ per day. (Prices vary and are subject to change depending on the amount of care needed.)
International Patients
So, what do you offer more for foreign patients? Medanta has well Maintenance & dedicated International Patient Lounge which ensures:
Complimentary airport pick-up and drop-off.
Language interpreters [Arabic, Russian, French, Persian, etc.].
Visa invitation letters.
Your own “Buddies” to help with billing and pharmacy needs.
How can I get an estimate for my surgery? And you can send your medical reports to internationalservices@medanta.org. A personalized treatment plan and cost estimate is typically provided by their clinical team after 24–48 hours of response.
Emergency Services
What is the emergency contact number? To avail ambulance/trauma services, please contact 1068 (within India) or +91-124-4141414. Emergency Department operates 24/7, and the “Flying Doctor” air ambulance service is available in urgent situations.
OPD & Registration
How much does it cost to register as a new patient?
It is around ₹300 – ₹500 as a one-time registration fee. You’ll be assigned a Unique Health Identification (UHID) number, which you’ll use for all future visits.
OPD Timings: General OPD timings are 8:00 AM to 8:00 PM; specific consultant timings differ.
“How much does it cost to see a doctor?
General Consultants: ₹1,000 – ₹1,500
Senior Specialists/Directors: ₹2,000 – ₹3,500
Video Consultations: ₹1,200 – ₹2,500 (depends on specialization)
At-Home & Digital Services
Can I get lab tests at home? Yes, Medanta avails a powerful Home Sample Collection set up.
Booking: Via Medanta App or by contacting the lab helpline
Reports: The app enables digital access in 12–24 hours for most routine tests.
Phlebotomy Fee: Typically a nominal convenience fee (₹200–₹500) is levied for at-home samples.
Is home delivery of medicines available from Medanta? Yes, their Home Medicine Hospital Delivery service is available in Gurgaon and most of Delhi-NCR. You can upload your prescription through the app, and medicines are usually delivered within 4–6 hours.
Discharge & Billing
How long does the discharge process take?
Self pay patients: Typically 2–3 hours after the doctor signs off on discharge summary.
Insurance (Cashless) patients: Can take 4–6 Hours, as it relies on the final approval from yr TPA (Third Party Administrator).
TIP: You should begin it by 10 AM if you want to make it out by evening.
Will I receive a refund if I cancel an appointment?
Online Bookings: Booking can be canceled through the app and if done before the invoice is generated, usually 10-15 days for the refund.
At the counter: Cash refunds below ₹10,000 usually take place on the same day; for higher amounts, Cheque or NEFT can be used.
Campus Logistics
There is an in-house pharmacy available? Yes, there are 24 hour pharmacies available at ground floor and near IPD wings.
What is the closest Metro station?
HUDA City Centre (Millennium City Centre): 15–20 minutes via auto/taxi (around 7 km away)
The hospital does also provide occasional shuttle service to the metro for staff and attendants; inquire at the help desk for current timings.
Are there ATMs on campus? Yes, a few banks (like HDFC, ICICI and Axis) have ATMs in close vicinity of the main entrance as well as the food court area.
Health Check-up Packages
Question: Is preventive health checks available at Medanta? And yes, they have a floor entirely dedicated to “Health Check-up” Popular 2026 packages include:
Basic Health Check:₹5,000 onwards
Comprehensive Care (Executive): ₹15,000 – ₹25,000 (including cardiac screening, imaging and specialist consults.)
† Most packages require a 10–12 hour fast.
Specialized Home Care Services
Does Medanta provide “Doctor at Home” services? Yes. Medanta Homecare offers primary healthcare and post-hospitalization care. You can request a home visit for:
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General health assessments and vitals monitoring.
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Minor procedures like dressing changes, urinary catheterization, or Ryle’s tube insertion.
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Management of chronic diseases and elderly care.
Can I get professional nursing or attendants at home? Yes, Medanta provides Trained General Duty Attendants (GDAs) who assist with daily living activities (bathing, grooming, mobility) and medication reminders. They also offer specialized Home Physiotherapy for post-surgery recovery or neurological rehabilitation (e.g., stroke recovery).
2. Detailed Diagnostic FAQs
How do I get my radiology images (MRI/CT scans)? While reports are available on the Medanta App, physical films or CDs can be collected from the Radiology Department on the Ground Floor. In 2026, most patients prefer the digital link sent via SMS, which allows you to share high-resolution images directly with other doctors.
What are the “Fast-Track” diagnostic services? Medanta offers “Executive Health Check” zones where all tests (Blood, X-ray, Ultrasound, ECG) are conducted in a single dedicated wing to minimize movement and wait times. Most results are compiled into a comprehensive folder by the end of the day.
3. Financial & Billing Specifics
What are the “Incidental” costs I should expect? Beyond doctor fees and room rent, expect minor charges such as:
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Admission Fee: Approx. ₹250–₹500.
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Administrative/Registration Fee: ₹200–₹2,000 (one-time).
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OT Charges: Usually calculated as a percentage (often 80%) of the surgeon’s fee.
Is there a difference in treatment cost based on room type? Yes. In the Indian healthcare system, the cost of surgeries, doctor visits, and even some lab tests is “linked” to your room category. A procedure performed while staying in a Suite will typically cost more than the same procedure performed while in a General Ward.
4. International Patient “Buddies”
What exactly is the “Single Point of Contact” for foreigners? Every international patient is assigned a Dedicated Assistant (Buddy). This person handles your:
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Daily billing updates.
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Language translation during doctor rounds.
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Coordination with the hospital kitchen for specific cultural dietary needs.
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Local SIM card and currency exchange assistance.
5. Transport & Nearby Stay
Is there a shuttle service? Medanta provides a shuttle service for patients and attendants between the main hospital and nearby Medanta Mediclinics (like the one on Golf Course Road).
Where can family members stay if the hospital is full? There are several guesthouses and hotels (ranging from 3-star to 5-star) within a 2-km radius in Sector 38 and Sector 39. Many of these offer special “Medanta Patient Rates”—always mention you are there for a Medanta patient when booking.
6. Pharmacy & Consumables
Can I buy medicines from outside the hospital? For OPD (Out-Patient) prescriptions, you are free to buy from any pharmacy. However, for IPD (In-Patient) stays, the hospital requires all medicines and consumables to be sourced from the In-house Pharmacy to ensure quality control and immediate availability for the nursing staff.
